October 8, 2008
To our Customers & Partners:
Today Alcatel‐Lucent announced that it had finalized the acquisition of Motive Inc. a leading provider of digital life management software. This strategic combination has been a natural evolution of the existing 3‐year relationship agreement between Motive and Alcatel‐Lucent.
As a result of combining Motive’s software solutions with Alcatel‐Lucent’s world‐class equipment, broadband and mobile service providers can now rely on a single solution provider to help them deliver a seamless, consistent customer experience across converged services, networks and devices.
Both Motive and Alcatel‐Lucent remain committed to the evolution of wireline and wireless device management standards, and Motive will maintain its brand and hardware‐independent focus going forward. We will continue building strong relationships with our partners to foster new business opportunities and innovations that improve our customers’ businesses. The Motive and Alcatel‐Lucent Partner Network is a growing group of distinguished companies that share our vision to help service providers throughout the world, lowering operational costs and deliver next‐generation broadband enabled services.
Alcatel‐Lucent recognizes the investment you’ve made in our products and is dedicated to ensuring your ongoing success. If you have any questions regarding today’s news and its implications for your company, please do not hesitate to contact me.
Since its inception, Alcatel‐Lucent has focused on solutions that help service providers simplify and enhance the customer experience. We have consistently set goals and achieved them. Today’s announcement marks strategic step in our growth strategy. I would like to take this opportunity to thank you for helping us further our mission and look forward to a strong, continuing relationship with you in the future.
Sincerely,
Luis Martinez Amago
President Fixed Access Division
Alcatel‐Lucent


